Track My Order

Follow the parcel

Open the tracking link in your shipment email. Use the email address entered at checkout and check spam if the message is missing. Orders split into parcels may have more than one tracking link.

When an update is missing

A shipping label may appear before the carrier's first physical scan. If you cannot locate tracking, updates stop, or the delivery estimate passes, email support@clearwovenhome.com with your order number and checkout email.

Expected total delivery is 3 to 5 business days after order confirmation, including processing and transit. Tracking is an update service; you can always contact us directly for assistance.

A delivery scan without a parcel

Check any delivery photograph or notice, the usual delivery location, and with other people at the address. If the parcel is still missing, let us know. We investigate rather than treating a delivered scan as automatically conclusive.

Our service hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. Central Time, excluding U.S. federal holidays. Outside-hours messages are handled the next business day.