Contact

Email us first

Contact support@clearwovenhome.com for product questions, delivery assistance, cancellations, exchanges, returns, and refunds. For order help, include your order number and checkout email. For a fit question, include the product name and your available dimensions.

Please do not send full payment-card numbers, passwords, or private identity documents in an ordinary support message.

Telephone and working hours

Telephone: +1 434-310-8420. We work Monday through Friday, 9:00 a.m. to 6:00 p.m. Central Time, excluding U.S. federal holidays. Central Time follows CST or CDT seasonally.

Messages received outside working hours are handled on the next business day. A return request retains its original sent date even if it is read later.

Returns and complaints

Our registered company address, dispatch origin, and return location are 2715 County Line Road, Paducah, KY 42001, United States. Email before mailing so we can arrange a prepaid label. The address is not offered for customer visits.

For a complaint, explain what happened and the outcome you want. We prefer to resolve issues directly, while preserving access to any applicable public complaint route or legal remedy.