Terms of Sale

Who sells your purchase

You buy from CLEARBROOK 26 TRADING LLC through its Clearwoven Home storefront at clearwovenhome.com. The registered business address is 2715 County Line Road, Paducah, KY 42001, United States. Contact support@clearwovenhome.com or +1 434-310-8420.

Product selection and checkout

Check dimensions, capacity, materials, components, attachment methods, and care instructions. Measure the intended space before ordering. Goods must materially match their descriptions. Styling props in photographs are included only when expressly listed.

Prices and payment totals are in U.S. dollars. Standard shipping is free for every product. Checkout shows applicable tax, the final amount, and the payment methods available for your order before payment. Verify the quantity, address, and contact details before submitting.

Order acceptance and changes

An acknowledgment confirms receipt of your order request. If a pricing error or stock issue prevents fulfillment, we explain and refund payment for canceled items. We do not increase a price or substitute different merchandise without your agreement.

Email promptly if you need to change or cancel. If we can stop dispatch, we confirm and issue any refund within 3 business days. If the parcel has shipped, the return process remains available.

Delivery and aftercare

Expected total delivery is 3 to 5 business days after confirmation within the stated delivery area, including processing and transit. The Shipping Policy sets out counting rules and delay choices.

Request returns or exchanges within 14 calendar days after delivery. We cover all return and exchange costs and issue refunds within 3 business days after receipt of returned merchandise, including inspection. The Return and Refund Policy explains prepaid labels and conditions. Mandatory consumer protections and earlier legal deadlines prevail.